Main Responsibilities
The department’s responsibilities focus on ensuring a stable and efficient technical environment, and include:
- Server Infrastructure Management and Maintenance:
- Manage and maintain server infrastructure, storage systems, and databases.
- Apply updates and upgrades to ensure security and optimal performance.
- Monitoring and Optimization:
- Continuously monitor the performance of systems and infrastructure to identify potential issues and resolve them before affecting users.
- Analyze data and performance reports to improve the efficiency of technology resource utilization.
- Support and Incident Response:
- Provide immediate response to system incidents and outages, resolving them as quickly as possible (Incident Management).
- Standards and Security Implementation:
- Ensure all technical operations comply with established security policies, procedures, and regulatory standards.
- Cloud Environment Management:
- Manage and operate services and resources hosted on cloud computing platforms.
